PRIVACY POLICY

Your data is not passed to 3rd parties (eg direct mail companies) and we do not send unsolicited e mails or newsletters.

Sage Pay, our payment provider, has sole access to your card details.

Information collected

Your name, billing address, delivery address, telephone numbers and items you purchase.
E mails, letters you send us, and details you provide to us on the telephone.
Internet related information:
- Your computer IP address
- Your geographical location
- Your internet browser details
- The site which referred you to us
- How long you stay on our site
- Which pages you view

Use of personal information

To send you goods you have purchased.
To personalise the way the content on our website is presented to you.
To allow us to deal with any enquiries and complaints you make.
To analyse the effectiveness of our web marketing. 

The financial transactions on our website are handled through our payment provider, Sage Pay. Archers Sleepcentre has no access to and does not store your payment card details.  

Disclosure of personal information

We disclose information about you to our employees, our delivery contractors, our web developers and Sage Pay our card payment providers. Only Sage Pay has access to your card payment details.

Use of Cookies

Cookies are parcels of text sent by our server to your computer and then updated each time you access our web site. The cookies are used to identify you, and track your movements within our web site. Some cookies may reside permanently on your computer until you delete them.

We use cookies to operate Google Analytics. This is a service, offered by Google, that generates detailed statistics about the visitors to our website and allows us to monitor the effectiveness of our web marketing and our product propositions.

Google’s privacy policy is available at http://www.google.com/privacypolicy.html

Data security

Please double check the identity of anyone who contacts you by e mail or phone requesting your personal information, eg ask for their phone number and phone them back. At times we will request further proof of address and identification from you. These additional checks help protect against identity fraud.

Application for copies of information we store about you

We reserve the right to charge £10 for information requests and we will require you to prove your identity with 2 pieces of approved identification. We will use all reasonable efforts to supply, correct or delete personal information about you stored on our files.

If you have any questions or comments about this privacy policy, we can be contacted via email at: headoffice@archerssleepcentre.co.uk or by post to:

Archers Sleepcentre (Hillington) Ltd
442a Hillington Road
Glasgow
G52 4PL