FREE Next Day / Day of Choice Delivery: A one man service to the ground floor door of your building. You may need assistance to bring the goods into your house.
Day of choice delivery before 1pm: add £15
Day of choice Saturday delivery: add £20
Room of Choice Delivery: A two man white glove service to the room of your choice with time slot. You will be contacted to arrange a suitable delivery date. (£29.50)
Scottish Islands*, N Ireland and IoM Delivery: Location specific service that may take 2 weeks longer than the equivalent mainland delivery. Phone us for the arrangements for your specific location (£69.50)
* Scottish Islands includes a few remote mainland locations
Electric Adjustable Bed White Glove Service: All inclusive delivery, assembly and packaging removal (£65)
If we are delivering from one of our stores we can dispose of your old bed: £35 for a divan and £25 for a mattress. Your local council will also offer an uplift and disposal service.
Our redelivery charge is £15. Our delivery hours are 8am to 6pm and we need someone present to sign for the receipt of the goods.
Check all packaging is intact and in good order before signing for your delivery. If packaging is damaged, accept the goods and state on the paperwork "packaging damaged". The goods may still be undamaged. If there is damage we will have the item replaced and the damaged item uplifted as soon as possible.
CANCELLATIONS AND REFUNDS
We offer a 14 day, no quibble, cancellation and refund guarantee for goods bought online.
To receive a full refund, with no deductions, you must return the goods in their original packaging and in good order. We also offer a collection service. The collection fee is £70 (adjustable beds £120).
We try at all times to deliver on time and without error, but in cases where there is a problem we offer no compensation for loss of earnings, storage of goods or other costs incurred.